BLACK HOLE AI / BUSINESS CRM

SWITCHBOARD

Your business.
One connected workspace.

Relationships, conversations, revenue and the work behind them. Switchboard brings your business into focus, with modular dashboards built to grow into the Black Hole AI ecosystem.

Learn more about Switchboard with our concierge →

Available for scoped deployment / In active development

SWITCHBOARD / WORKSPACE TOURPRODUCT CAPTURE
Switchboard Contacts 360 company cards with a selected-company profile panel
Keep the relationship in view.People. Companies. Context.

INSIDE SWITCHBOARD

Real screens.
Room to do more.

Explore the current product interface. Watch the synchronized tour, choose a workspace, or pause and enlarge a capture to see the details.

Product screenshots supplied by our team. Records, scores, payment totals and activity shown are demonstration data, not customer results. Interfaces and module availability continue to evolve.

MODULAR BY DESIGN

Start with what you need.
Build from there.

Choose the dashboards that fit your team. Confirm your module scope, integrations and onboarding with us before deployment.

01 / RELATIONSHIPS

Contacts 360

Organize people, companies, vendors and partners. Bring profile information, relationship context and completeness into a clear record view.

People · Companies · Profile context
02 / REVENUE

Deals 360

See opportunities across pipeline stages, deal values and weighted forecasts. Keep ownership and the next action beside the opportunity.

Pipeline · Forecast · Follow-up
03 / CONVERSATIONS

Comms 360

A conversation workspace with channel views, linked-account context and room for the handoff between an assistant and your team.

Inbox · Channels · CRM context
04 / BILLING

Billing 360 with PayMe

Bring estimates, invoices, payment records and payment-link tools into the workflow. Payment providers are configured for each deployment.

Estimates · Invoices · Payments
05 / DOCUMENTS

Documents 360

A home for proposals, statements of work, onboarding documents and reusable templates, with generation and signature-status interfaces.

Library · Templates · Document packs
06 / AUTOMATION

Automation 360

Stage workflows and industry-assistant starters around your business. Bind the people, calendars, channels and rules for your deployment.

Workflows · Industry starters · Assistants
Relay, the original white, black and gold Switchboard communications robot from XYZ Labs
MEET RELAY / THE SWITCHBOARD CHARACTEREverything connects.Original XYZ Labs identity. Now part of the Black Hole AI product family. Artwork is not live system telemetry.

THE BIGGER PICTURE

The workspace behind
the experience.

Switchboard is growing into the central business platform for Black Hole AI: the place where customer-facing experiences meet the people, records and workflows behind them.

CURRENT PRODUCT

A shared dashboard foundation

Explore the CRM workspaces above. These dashboard patterns also inform the operator experiences in our vertical products.

ECOSYSTEM EXPANSION / IN PROGRESS

More products. One place to work.

Broader access to our lead-capture systems, AI call centers and industry deployments is being brought into Switchboard. Connections are scoped and confirmed individually, not assumed to be enabled.

BRING SWITCHBOARD INTO YOUR BUSINESS

Your modules.
Your team. Your setup.

Start with a conversation about your business, the dashboards you need and the systems you already use. We will confirm the deployment scope and pricing before you commit.

Modular workspaceScoped integrationsTailored onboarding

Contacts 360

Product capture with demonstration data. Escape closes this view.

ONE CONNECTED ECOSYSTEM